FAQ

SKIN CARE

Do you test the products on animals?

No, ingredients and products are only tested on humans.

Do you use any ingredients derived from animals?

While we do not harm animals in the making of our products, some do contain ingredients such as lactic acid or yogurt (derived from milk), or honey. For a list of vegan products, please scroll down the page.

What is the shelf life of the masks?

One year after opening.

Which products are safe for pregnant women or lactating mothers?

Pomegranate Cleanser
Green Tea Citrus Cleanser
Charcoal Clay Cleanser
Cucumber Toner
Mint Refining Toner
Raspberry Refining Scrub
Serums (excluding Blemish Spot Treatment & Retinaldehyde Serum with IconicA®)
Moisturizers
Sheer Protection SPF 30

Which products are safe for Retin-A or Accutane users?

Pomegranate Cleanser
Green Tea Citrus Cleanser
Charcoal Clay Cleanser
Cucumber Toner
Mint Refining Toner
Serums
Moisturizers
Sheer Protection SPF 30
Raspberry Refining Scrub

What products are safe for vegan use?

Green Tea Citrus Cleanser
Pomegranate Antioxidant Cleanser
Raspberry Refining Cleanser
Clarifying Toner Pads
Glycolic & Retinol Pads
Raspberry Refining Scrub
Retinol 2% Exfoliating Scrub
Blemish Spot Treatment
Vitamin C Green Tea Serum
Light Aloe Moisturizer
Sheer Protection SPF 30

Which products contain nuts? (KuKui, Almond, Mandelic, Shea Butter)

Raspberry Refining Cleanser
Hydrating Moisturizer
Sheer Protection SPF 30

LASH STRIPS

How many times can my lashes be worn ?

Your Lashes can be worn up to 25+ times with Proper care.

How Can I Care/ Clean My Lashes ?

We recommend you to only use Lash Strip Adhesive applying your beauty strips. After you've worn your lashes , Carefully remove previous glue from the lash band, then use our Lash Extension cleanser and water to carefully clean the lashes.

Can My Strips Be Cut or Customized ?

Our strips are hand made and is sold as designed, we do not recommend tapering with the style of the lashes but you can carefully Cut/ Customize the band of the lashes to fit the width of your eyelid.

How Can I Wash My Sleep Mask ?

We recommend to gently hand wash only.